Mitratech

26 years. Zero client fines. Zero excuses.

Your I-9 software should make compliance effortless.

If you're dealing with clunky interfaces, slow support, or an I-9 tool that feels like an afterthought, you're in good company. Tracker I-9 was purpose-built by compliance attorneys and backed by a 26-year track record of zero client fines in federal audits.

✓Dedicated U.S.-based support from day one
✓26-year track record of zero client fines in federal audits
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See What You've Been Missing

Get a personalized demo tailored to your current workflow.

Sound familiar?

The frustrations that bring teams to Tracker I-9

🎧

Support that disappears after the sale

Ticket queues that go nowhere. Offshore teams that lack context. No dedicated contact who actually knows your setup. When an audit notice lands, you need answers in hours, not days.

😤

Onboarding that feels like a second job

You were sold on the product's potential, but the implementation was a heavy lift on your team. Configuration, data migration, and training all fell on you with minimal guidance.

🔧

An interface that works against you

Too many clicks to do simple things. A steep learning curve that slows your team down. Mobile experiences that look modern in the demo but break in practice.

 

 

🧩

I-9 compliance as a bolt-on, not a focus

Some providers treat I-9 as a checkbox feature inside a broader platform. When compliance is an afterthought, the depth of the tooling shows it. Integrations break, features are limited, and audit support is thin.

See the difference

The I-9 solution with 26 years of proof behind it

Most I-9 tools check the basic boxes. Tracker I-9 was built by compliance attorneys to solve the problems that surface when enforcement gets serious.

Rated 4.5 on Capterra with 4.9 out of 5 for ease of use

  Typical providers Mitratech Tracker I-9
Audit track record –No published compliance record ✓26 years, zero client fines
Post-sale support –Ticket queues, offshore teams, slow response ✓Named U.S.-based account manager for every client
Implementation –Manual, heavy lift on your team ✓White-glove onboarding with dedicated project team
Compliance depth –Limited features, I-9 as a bolt-on ✓30 purpose-built compliance features
User experience –Steep learning curve, clunky navigation ✓4.9/5 ease of use on Capterra
E-Verify workflow –Manual submission, missed deadlines ✓Auto-submit on I-9 completion
HRIS integration –Integrations break or force process changes ✓Clean API connections to your existing HR stack
Audit support –Self-service or limited guidance ✓Multi-tier audit support with legal consultation

Making the switch

Switching is easier than staying stuck

We handle the heavy lifting so your team stays focused on their day jobs. Every Tracker I-9 migration comes with a dedicated project team that manages the entire process.

1

Discovery & planning

We map your current workflows, integrations, and compliance requirements. You get a dedicated project team with a clear timeline and defined milestones.

2

Configuration & testing

We configure Tracker to your setup, connect your HRIS, migrate your data, and validate everything through UAT sessions and training before going live.

3

Go live & ongoing partnership

You launch with confidence and get introduced to your named Customer Success contact for ongoing support, business reviews, and audit readiness.

Already have I-9 records with another provider? We can help migrate your existing data, including archived paper I-9s, through our I-9 Resolve service.

Tracker I-9 expert support interface

Support that actually supports you

A compliance partner who knows your name

Every Tracker I-9 account gets support who understands your organization, your workflows, and your compliance goals. When an audit notice arrives or a reverification gets complicated, you're talking to someone who already knows your setup.

Dedicated implementation manager through go-live
Customer success contact for ongoing support
Multi-tier government audit support with legal consultation
Regular business reviews to keep your program optimized

Integrations

Connects to the HR tools you already use

Tracker I-9 integrates with leading HRIS and ATS platforms through API connections that keep your data clean and your workflows uninterrupted. No forced process changes.

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What our customers say

Why HR teams choose Tracker I-9

"The efforts toward continuous improvement and customer feedback is wonderful. I have seen the system evolve to an even sleeker system with more features than we are currently taking advantage of. The customer support and assistance from the implementation manager has been amazing."

AA

Andy A.

Assoc. Director, Employment & Policy Admin · Higher Education · 5.0 ★ on Capterra

"Tracker guides the candidates making sure forms are filled out and identifications are uploaded correctly. The automatic running of E-Verify and saving forms is quite a time saver."

JH

Joy H.

HR Administrator · Information Technology · 5.0 ★ on Capterra

"Tracker I-9 Compliance is easy to use and user friendly. Overall positive experience, would recommend to other companies that want simplicity."

NB

Nicole B.

Sr. Analyst, HR Compliance · Construction · 4.0 ★ on Capterra

"Very easy when I-9 reverifications needed to be completed. I like the audit trail. The platform is very straightforward. Overall, the platform is easy to use."

HH

Harmony H.

People Operations Generalist · Hospital & Health Care · 5.0 ★ on Capterra

Trusted by thousands of businesses across the U.S.

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Ready for I-9 compliance that actually works?

Schedule a demo and we'll show you exactly how Tracker I-9 compares to your current solution. We'll walk through your specific workflows and integration requirements.

Schedule Your Demo

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